Start with the promise.
Forward your refund-confirmation email and share the relevant order details. The promised amount, deadline, and return evidence become the starting point for your case.
AI-assisted refund recovery · Early pilot
They promised a refund.
We chase it.
Return accepted. Refund confirmed. Money still missing? RefundRelay is building a focused assistant to follow up on the money retailers already agreed to send you.
Starting small. Selected retailers. Human oversight.
The missing link
Refund promised → Refund received
A documented case. A clear next step. A real outcome.
Our pilot commitments
Your authorization comes first Human oversight, not autopilot Outcomes over hype
From inbox to outcome
Less chasing.
More closure.
Not another general-purpose assistant. A focused workflow for one specific problem: an agreed refund that never arrived.
Already have written confirmation?
That is where we start. This pilot is not for negotiating new refunds, disputing purchases, or cancelling subscriptions.
Put the follow-up in motion.
Authorize contact with support. The pilot combines AI-assisted follow-up with human oversight, keeping the original refund promise at the center of every conversation.
Track the outcome, not just the conversation.
Follow the case through to a confirmed outcome. If support needs something only you can provide, we ask you to step in. Recovery is the goal—not a guarantee.
Pilot pricing
Prove the value first.
We’re testing a success-based fee, not promising a final percentage yet. Pilot eligibility and any applicable fees must be confirmed before you authorize follow-up. Recovery is not guaranteed.
Free
For individuals getting started
$0/month
- 1 workspace
- Up to 3 team members
- Basic analytics
- Community support
Help build a better follow-up
Your refund shouldn’t be
your second job.
We’re starting with a 20-case, human-supervised pilot. Have an accepted return and an overdue refund confirmation? Join us to see whether your case is a fit.
Any public case demonstrations will require permission. No invented wins. No overnight-money promises.